Frequently Asked Questions

What type of videos can I get with the API?

At this time, the Telesofia API provides access to dynamic, single medication videos based on specific parameters provided via API arguments. In addition to specifying the medication code, you can optionally provide parameters such as patient gender, age, dosing information (e.g., oral tablets taken 1-3 times per day) and more. Refer to the full active documentation for a complete list.

How many medication products are supported?

Currently there are approximately 4000 medication products (NDCs) available with videos ranging in length of 1.5 to 3 minutes.

Is the service free?

You can try the service for free by signing up to the trial plan. Continued use require payment - contact our sales team for more information.

What are the limitations of the trial plan?

The trial plan is limited by the number of hits you can make to the API and is provided for development purposes only. You cannot use the trial plan in a site or application that are open to the public.

I have a problem with the API, what should I do?

Send us an email to api@telesofia.com.